Credit Union National Association is recruiting for a Manager, Online Educational Projects via
QTI Executive & Professional Search.
Credit Union National Association (CUNA) is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We’ve been named a Top Workplace for two years in a row by the Wisconsin State Journal (WSJ).
Credit Union National Association is excited to announce an opening for a Manager, Online Educational Projects to join their Blended Learning Team. This integral role will focus heavily on project management of online course development. This person will drive the strategy and maintain the online content library, manage external online content, assist members with feedback and updates, and test and troubleshoot content elements.
Responsible for managing external online content elements (“content”) creation professionals and subject manager experts. This includes investigating, contacting, and selecting high-quality professionals to create content or serve as subject matter experts. Owns the negotiation of rates based on yearly budget, contract creation and execution, and management of content creation professionals according to the terms of the contracts.
Responsible for all aspects of project management of online course development projects. Includes but is not limited to production schedule creation, budgeting and asset allocation, course testing and implementation into the learning management system and coordination with all levels of production team. Coordination of duties and work collaboratively with team members in all phases of course development.
Accountable for responding to member feedback, corrections, updates, and bug fixes to all CPD Online content elements based on established Service Level Agreements. Responsible for performing testing and troubleshooting of content elements. Involves working directly with internal and external developers and third-party content providers to rectify all issues. Responsible for communicating solutions to internal or external parties as appropriate.
Responsible for the online content library. This includes identification of new course titles, creation of course roadmaps, and analysis of the library. Recommend content topics to improve the learning experience based on analysis of topics. Communicates content library updates to internal and external stakeholders.
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Passionate / Collaborative / Inclusive / Authentic / Accountable (our Values)