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Manager, Online Educational Projects

  • Thursday, November 18, 2021 6:18 PM
    Message # 12136347

    Credit Union National Association is recruiting for a Manager, Online Educational Projects via

    QTI Executive & Professional Search.

    Credit Union National Association (CUNA) is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We’ve been named a Top Workplace for two years in a row by the Wisconsin State Journal (WSJ).


    Credit Union National Association is excited to announce an opening for a Manager, Online Educational Projects to join their Blended Learning Team. This integral role will focus heavily on project management of online course development. This person will drive the strategy and maintain the online content library, manage external online content, assist members with feedback and updates, and test and troubleshoot content elements.


    • Create, Manage and Maintain Key Provider Network for the Creation of Content

    Responsible for managing external online content elements (“content”) creation professionals and subject manager experts. This includes investigating, contacting, and selecting high-quality professionals to create content or serve as subject matter experts. Owns the negotiation of rates based on yearly budget, contract creation and execution, and management of content creation professionals according to the terms of the contracts.

    • Manage and Deliver High-Quality Course Content for CPD Online

    Responsible for all aspects of project management of online course development projects. Includes but is not limited to production schedule creation, budgeting and asset allocation, course testing and implementation into the learning management system and coordination with all levels of production team. Coordination of duties and work collaboratively with team members in all phases of course development.

    • Play an Integral Role in Determining Solutions to Customer Support Issues

    Accountable for responding to member feedback, corrections, updates, and bug fixes to all CPD Online content elements based on established Service Level Agreements. Responsible for performing testing and troubleshooting of content elements. Involves working directly with internal and external developers and third-party content providers to rectify all issues. Responsible for communicating solutions to internal or external parties as appropriate.

    • Manage and Maintain the library of online courses

    Responsible for the online content library. This includes identification of new course titles, creation of course roadmaps, and analysis of the library. Recommend content topics to improve the learning experience based on analysis of topics. Communicates content library updates to internal and external stakeholders.

    • Other projects and duties as assigned to support Blended Learning, CPD Online, and other CUNA enterprise projects, as well as other needs within the entire organization itself.


    • Bachelor’s Degree required in Project Management, Adult Education, Instructional Design, Business, or related field.
    • Additional education or certification in Project Management is desirable.
    • Prior work experience that demonstrates success as a project manager in adult education programming. Which includes fiscal/budgetary management, curriculum design and development, evaluation, as well as electronic delivery of educational programs, and people/team leadership.
    • At least five years of related experience, which includes 2-3 years adult learning and online training experience and 2-3 years of experience in instructional design & delivery of online training.
    • Establishes and fosters effective working relationships at all levels of the organization and external vendors.
    • Strong organization, prioritization, and communication skills that drive the success of projects through the entire project lifecycle.
    • Knowledge of contemporary adult learning theories; instructional design; curriculum design and assessment methodology.
    • Skillfully communicates verbally, in writing, and through presentation delivery.
    • Understanding of educational technology applications and administration of Learning Management Systems [LMS]. Ability to apply strong working knowledge of modern curriculum strategy and instructional design methodologies, adult learning theories, and a strong understanding of modern curriculum development tools and strategies.
    • Creative leader who explores new ideas, keeping credit unions' future needs in mind. Encourages and promotes this expanded thinking in others at all levels and functions across the organization.
    • Understands and can break down complex tasks or project elements, using that knowledge to identify explanations or alternatives to handling that task or project.

    Click Here to Apply

    Passionate / Collaborative / Inclusive / Authentic / Accountable (our Values)

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