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Designing Courses to Reach the Digital-Age Learner

  • Thursday, April 16, 2020
  • 2:00 PM - 4:00 PM
  • TBD
  • 28



Designing Courses to Reach the Digital-Age Learner

Thursday, April 16th, 2020
Networking: 1:30 - 2:00 PM
Session: 2:00 - 4:00 PM



70 years ago, the first commercial televisions hit stores. Our technology, specifically radio and TV, was hierarchical. We listened and we watched. Mirroring the technology of the time, learning was a passive process. 

We are now living through a powerful revolution of digital technology, and have come to live in a networked culture. Our technology is collaborative. We learn through active participation in networks. 

What would it look like to stop designing passive, broadcast-style courses? What would it take to design active experiences for networked culture? 

In this workshop, we’ll explore the psychology of learners in networked culture. We'll collaboratively define how networked culture influences training design, and we’ll determine what it would take to convert instructional design to the digital age. Session attendees will leave with a personalized “translation guide” for converting broadcast-era training to digital age learning experiences!


Ryan Panzer

Ryan Panzer is a curriculum architect for Zendesk, a software company focused on improving the customer experience. He works in Madison, Wisconsin, focusing on developing instructional content and coaching programs for Zendesk’s Customer Advocacy organization. Ryan is a member of the ATD-Madison Area Chapter Board of Directors. A die-hard football fan, you can find him at nearly every Wisconsin Badger football game. He passed the CPLP in November 2018.

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