Using High Leverage for Lasting Cultural Change
Thursday June 15, 2017
300 S. Bedford St.
Madison, WI 53703
Speaker: Jeff Russell
Experts suggest that it takes from three to eight years — often longer — to change a company’s culture. Why is culture so slow to change? And is it possible to shift a culture at a more rapid pace? In this session we’ll define the three components of culture and introduce a framework for both understanding and changing a culture for the long term. We’ll identify the key points of “high leverage” that enable us to influence a culture and identify a step-by-step method for working with an organization to create momentum for real sustainable change. This session presents a model to guide learning and development professionals in understanding a culture’s origins and discover a roadmap for using high leverage to change the organization’s cultural future
(1) Describe the role of culture within organizations and the three components that make up every culture;
(2) Apply methods for surfacing counterproductive cultural norms that currently undermine valuable organizational outcomes (e.g., quality, productivity, learning, innovation, employee engagement and retention, etc.);